Privacy Policy

PRIVACY POLICY


Last updated: October 2026


1. Data Controller

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you that the data controller responsible for processing your personal data is:

MYSTIQUE IBIZA Trading name: Mystique Ibiza Owner: Marta Sebastian ROAIIB Registration: GOIBE85099/2025 Address: Carrer de S'Illa Plana, 5, 07800 Eivissa, Spain Email: hello@mystique-ibiza.com Website: www.mystique-ibiza.com


2. Data We Collect

We may collect the following categories of personal data:

— Identification data: name, surname, email address, telephone number. — Browsing data: IP address, browser type, operating system, pages visited, time spent on site. — Data you voluntarily provide through contact forms, enquiries or requests for information about properties.

We do not collect special category data (health, racial origin, beliefs, etc.) through our website.

3. Purpose and Legal Basis for Processing

We process your data for the following purposes:

PurposeLegal basisManaging your enquiry or request for informationPerformance of a pre-contractual relationship (Art. 6.1.b GDPR)Sending commercial communications about our servicesExplicit consent (Art. 6.1.a GDPR)Compliance with legal obligationsLegal obligation (Art. 6.1.c GDPR)Statistical analysis and website improvementLegitimate interest (Art. 6.1.f GDPR)


4. Data Retention

Your data will be retained for as long as strictly necessary for the purpose for which it was collected, and in any case:

— Contact and enquiry data: 3 years from the last contact. — Client data linked to a contractual relationship: for the duration of the contract and up to 6 years thereafter, in accordance with Spanish commercial and tax legislation. — Marketing data: until you withdraw your consent.


5. Recipients of Your Data

Your data will not be disclosed to third parties except where required by law or in the following circumstances:

— Technology service providers necessary for the operation of this website (hosting, analytics), acting as data processors under contract in accordance with Art. 28 GDPR. — Competent public authorities where required by law.

We do not sell, rent or share your data for commercial purposes with third parties without your express consent.

6. International Data Transfers

In the event of data transfers outside the European Economic Area, we will ensure that appropriate safeguards are applied as provided for under the GDPR, such as standard contractual clauses approved by the European Commission.


7. Your Rights

Under the GDPR and the LOPDGDD, you have the right to:

— Access: know what data we hold about you. — Rectification: correct inaccurate or incomplete data. — Erasure: request the deletion of your data ("right to be forgotten"). — Objection: object to processing in certain circumstances. — Restriction: request that processing be limited. — Portability: receive your data in a structured, commonly used and machine-readable format. — Withdrawal of consent: at any time, without retroactive effect.

To exercise any of these rights, please contact us at: hello@mystique-ibiza.com

If you believe that the processing of your data infringes applicable regulations, you also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es


8. Cookies

This website uses first-party and third-party cookies. For more information on which cookies we use and how to manage them, please refer to our Cookie Policy.


9. Commercial Communications

We will only send you commercial communications if you have given your express consent. You may unsubscribe at any time by following the instructions included in each communication or by contacting us at hello@mystique-ibiza.com.


10. Security

We apply appropriate technical and organisational measures to ensure the security of your personal data and to prevent unauthorised access, loss or alteration, in accordance with Art. 32 GDPR.


11. Updates to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with the date of the last update. We recommend that you review it periodically.


12. Contact

For any queries relating to this policy: hello@mystique-ibiza.com  www.mystique-ibiza.com

LEGAL NOTICE

1. Website owner
In compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the owner of this website is:

  • Owner: Marta Isabel Sebastián Marujo, trading as Mystique Ibiza
  • Tax ID (NIF): 48996142R
  • Address: Carrer de s’Illa Plana, 5, 07800 Eivissa, Balearic Islands, Spain
  • Email: hello@mystique-ibiza.com
  • Phone: +34 697 92 95 77
  • Real estate agent registration (ROAIIB): GOIBE85099/2025
  • Tourist rental booking agency (Consell Insular d’Eivissa): CR-0131-E

2. Purpose
This website provides information about real estate services (sale, rental and management of properties), luxury villa rentals and concierge services in Ibiza.

3. Terms of use
By accessing this website, users agree to use it lawfully and in accordance with this Legal Notice. Users must not use the content for unlawful purposes or in a way that may damage the website or third parties.

4. Property information
Property descriptions, prices and availability are provided for information purposes only and may change without notice. They do not constitute a binding offer. Final conditions are set out in the corresponding contract.

5. Intellectual property
All content on this website (texts, photographs, logos and design) belongs to Mystique Ibiza or is used with permission from its owners. Reproduction without prior written consent is not permitted.

6. Liability
Mystique Ibiza is not responsible for the content of third-party websites linked from this site, or for temporary interruptions in website availability.

7. Data protection
Personal data is processed in accordance with our Privacy Policy.

8. Applicable law
This Legal Notice is governed by Spanish law. Any dispute shall be submitted to the courts of Ibiza, without prejudice to the rights of consumers under applicable legislation.

COOKIE POLICY

1. What are cookies?
Cookies are small files stored on your device when you visit a website. They allow the site to work properly, remember your preferences and understand how it is used.

2. Who uses cookies on this website
This website is owned by Marta Isabel Sebastián Marujo, trading as Mystique Ibiza (see our Legal Notice).

3. Types of cookies we use

  • Technical cookies (necessary): required for the website to work, for example to load pages and send contact forms. They do not require consent.
  • Analytics cookies: we use Google Analytics to understand how visitors use the website (pages visited, time on site, approximate location). Used only with your consent.
  • Advertising cookies: we use Google Ads to measure the results of our advertising campaigns. Used only with your consent.
  • Third-party cookies from embedded content: some pages include content from Instagram, WhatsApp or our newsletter provider, which may set their own cookies.

4. Managing cookies
When you first visit the website, you can accept, reject or configure non-essential cookies in the cookie banner. You can change your choice at any time, or delete cookies from your browser settings:
 Chrome · Safari · Firefox · Edge

5. Updates
We may update this Cookie Policy. The current version is always available on this page.

Last updated: [october 2026]